Why Are Chatbots Important For Your Website?

by James
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Why Are Chatbots Important For Your Website?

Nowadays, most websites use Chatbots to provide the best possible customer care and service 24/7, without having a live agent behind the computer! Moreover, as a business, by paying a one-time or monthly payment, companies can use Chatbots on their websites. 

Zoomio editorial team, in this article, will provide you with essential information about Chatbots, and also, you can see the top 10 Chatbots available in the market. Don’t forget to check out Zoomio Blog to enhance your website and digital marketing.

What Is Chatbot?

Chatbots are AI-Powered chatting bots that can provide human-like conversation with users. For instance, a user is visiting a hotel website, and he needs some information about how he can book a room. As a 24/7 AI, a chatbot is there to provide helpful information about how to book a room just like a natural person! 

There are many Chatbot services for different platforms and websites in the market, and you can choose them by thinking about what features you need and what type of Chatbot design you like.

Why Are Chatbots Important For Your Website?

Chatbots are available 27/4, and you can control what information they can provide to users. However, most users may eventually look for natural agents to talk to, but Chatbots are the first defence line to provide real-time customer care and service.

Use Chatbots & Lower Your Expenses

Chatbots are not too expensive and cheaper than a real human being as an employee. You can manage your Chatbots anytime you want, and you can also change how they are providing information to your users.

Top 10 Chatbots In 2022

If you are looking to use a Chatbot for your website, here are the best Chatbots you can find in the market right now:

Netomi

atSpoke

WP-Chatbot

Microsoft Bot Framework

Zendesk Answer Bot

x.ai

CSML.dev

Drift

Salesforce Einstein

Replika

If you need a Chatbot for your website and you don’t know how to install and make it work, Contact Us now for a free consultation!

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